Question 1

What is a SquishyBun dumpling?

Accepted Answer

A SquishyBun dumpling is a palm-sized, slow-rise squishy toy shaped like a steamed dumpling. Squeeze it flat and it slowly springs back into shape. Ours come as mystery blind boxes, so you won’t know the exact style or color until it arrives — that’s the fun.

Question 2

How does the BUY 2 GET 1 FREE deal work?

Accepted Answer

Pick the “BUY 2, GET 1 FREE” bundle on any squishy’s product page and you pay for two while a third is included free. Bigger bundles save even more, and the discount is applied automatically at checkout — no code needed.

Question 3

How long does shipping take?

Accepted Answer

Orders are packed within 1–2 business days. Delivery typically takes 3–7 business days in the United States, 5–10 in Canada, and 7–14 in the United Kingdom and Europe. You’ll receive a tracking link by email as soon as your order ships.

Question 4

How much does delivery cost?

Accepted Answer

Delivery is free on orders over $50. Below that, a flat $9 rate applies at checkout, and some larger bundles include free shipping on their own. The free-delivery progress bar in your bag shows exactly how close you are.

Question 5

Are squishy toys safe for kids?

Accepted Answer

Yes — our squishies are made for ages 3 and up from soft, non-toxic slow-rise foam. They contain small parts, so supervise young children, and remember they are toys, not food: they should never be chewed or eaten.

Question 6

What is inside a mystery squishy blind box?

Accepted Answer

Each mystery blind box contains one surprise squishy from the collection shown on the product page — a random style and color. Some boxes hide rare pulls, like the Shimmering Starlight Dumpling, which is what makes unboxing them so fun to film.

Question 7

What’s your refund policy?

Accepted Answer

If your order arrives damaged or not as described, email us within 14 days of delivery and we’ll replace it or refund you. Returns are free — see our returns page for the step-by-step process.

Question 8

Do you ship to the UK and Europe?

Accepted Answer

Yes. We ship to the United States, Canada, the United Kingdom, and most European countries. Shipping options and any costs are shown at checkout before you pay, and every order gets email tracking.

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A little squish.A lot of happy.